Items will be shipped as indicated on your order within a maximum of 7 business days from date of order. FEDex, UPS or USPS may be used interchangeably at our descretion.
No refunds, Exchanges only. Customer pays for shipping cost for return, unless items are received damaged, or return to a show location. Items must be in resellable condition.
All orders are made to order. A 20% restocking fee will be added for returned orders. All cancelled orders must be cancelled before the order is made. No returns on custom items.
Our items are all handmade by us in Saugerties Ny. Imperfections are common with the use of Old natural wood. Although this is true, we try our best to incorporate or eliminate the worst of the imperfections
If for any reason an item fails to live up to its original quality, including magnets, we will exchange them for the same item, or equivalent.